⚠️ Social Realtr will be on break from December 31st to January 1st 2025 (PST)
FAQs

Frequently Asked Questions

Pricing

All of our payments are processed by Stripe. You can pay with all major credit cards.

Yes, we have a 14 day free trial. Get started on our pricing page.

Yep, no contracts.

Our prices are in USD, but will automatically convert to your local currency when being charged. 

No hidden costs, our prices are fixed.

Content

Everything we create is high-quality and tailored to your brand. Our videos are professionally edited, engaging, and designed to boost your online presence. Check out our Examples to see the difference.

You can upload your videos through our Video Request Form. Once submitted, our team will work on your content and deliver it within 48 hours.

To ensure the best results, please include all necessary instructions and details when submitting your request!

No, we always strive to make sure the content we post is very specific for your business and industry. That’s why we dedicate time and effort to research your market, before starting.

We’re always open for feedback and changes. We offer 24/7 chat support.

Definitely, start a chat with us and we can help you with the setup.

Yes, our service is focused on providing daily content, but you’re free to post even more content as you wish. It’s your brand, your social media page.

Send us your raw footage, and our talented Canadian team will handle the rest. Editing, branding, and making it shine. We do the hard work, so you can focus on what you do best—closing deals!

Our main focus is your social media presence, so when a potential customer visits your page – they see something from you! Organic social media content targets your existing follower base.

We guarantee an improvement in your Google Business ranking from the moment you start using our service. Additionally, we ensure significant time and effort savings by managing the creation and distribution of high-quality social media posts and videos across all platforms on your behalf.

However, if you are looking to target new followers on Social Media, we suggest adding paid advertising budget. Speak with us to find out more.

Once you sign up and send us your footage, our Canadian team gets to work right away. You’ll receive your first videos within just 2 business days!

The sooner you send us content, the sooner we deliver.

Our process is built around your content—we rely on the footage you provide so we can craft high-quality, engaging posts that truly represent your brand.

🚀 No need to worry! As soon as we receive your videos, our team gets to work editing, optimizing, and scheduling your content. If you haven’t sent any footage yet, now’s the perfect time to do so!

Because your brand, your voice, and your personality are what make you stand out! No two Realtors are the same, and with our new package, your content will be 100% personalized to reflect you—not generic stock videos.

By providing your own footage, you get authentic, high-quality videos that showcase your expertise, listings, and brand in a way that truly connects with your audience. You film, we handle the rest—editing, branding, and making it shine!

Accounts & Payment

Head over to our pricing page and click on ‘Get Started’. We’ll ask for your credit details once and after that, your subscription with us has started.

When you sign up, there’ll be a questionnaire to make sure we’re on the same level in terms of which content you’re expecting and what your business is about. Don’t worry, we’ll only post relevant content for your business, just like we’d do for our own company.

No, you don’t have to give us your login details, but can give us permission to post via our own tool. This is part of the onboarding process.

You’ll receive your trial content within 7 working days after signing up.

We offer chat, email, and phone support.

Updating your payment details is easy! 💳

Since this can’t be done directly from your dashboard, simply reach out to us via email or using the chat widget in your dashboard. Our billing team will guide you through the process and provide the necessary steps to update your payment method securely.

Your billing date is the same day you signed up each month. Currently, subscription details aren’t available in the dashboard, but our team is happy to assist!

To update your subscription, whether it’s upgrading, downgrading, or making changes, simply reach out to us through email or using the chat widget in your dashboard. We’ll take care of everything for you!

If you need to update your information , simply reach out to us via chat or email, and our team will make the necessary changes for you. We’re happy to help!

After you sign up, our team will contact you to schedule an onboarding call with our tech team. You’ll receive a notification via SMS within 24-48 hours with the next steps to securely connect your accounts.

Need Help?

We're here to help! Contact us with any questions about our pricing options, or for help choosing the right plan for you. Our amazing Live Support team is happy to assist.
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Social Realtr takes care of your social media videos for a flat monthly price. Quality content, posted to all your social media channels for Real Estate Agents and Mortgage Brokers.
Customer Support

+1 855-705-7225

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